How to: Apply an Opening Suite pre-release update.

Environment: Windows, Google Chrome, Comsense Advantage

In this article:

1. Preparing to Apply the Opening Suite Pre-Release Update
2. Accessing the Comsense Cloudshare Website
   1. Google Chrome and Microsoft Edge
   2. Internet Explorer
3. Downloading the Opening Suite Pre-Release Update
4. Extracting the .Zip File
5. Opening the Update Wizard
6. Applying the Opening Suite Pre-Release Update

Preparing to Apply the Opening Suite Pre-Release Update

Before proceeding with this procedure, you must receive the Pre-Release Invitation email. The Pre-Release Invitation email provides a password you require to gain access to the .Zip file, which means without the email you cannot apply the updates. When you choose to apply the updates, all users must be offline. Comsense does not provide access to Program/Catalog Updates while users are online and opens the Program Updates Error dialog box.

Accessing the Comsense Cloudshare Website

All web browsers provide a warning before accessing the Comsense Cloudshare website. The wording, appearance, and navigation of the warning page have slight variations depending on the web browser you use. The procedures below demonstrate the steps for Google Chrome, Microsoft Edge, and Internet Explorer.

Google Chrome and Microsoft Edge

The procedure and images below show how to access Comsense Cloudshare via Google Chrome and Microsoft Edge.

In your web browser:

1. Visit: http://cloudshare.comsenseinc.com
2. Click Advanced

3. Click Proceed to cloudshare.comsenseinc.com (unsafe)

Internet Explorer

The procedure and images below show how to access Comsense Cloudshare via Internet Explorer.

In your web browser:

1. Visit: http://cloudshare.comsenseinc.com
2. Click More information

3. Click Go on to the webpage (not recommended)

Downloading the Opening Suite Pre-Release Update

In the web browser:

1. Click Customer

In the Username field:

2. Enter Customer

In the Password field:

3. Enter comsense274

4. Click Sign in
5. Click #Pre-Release

To download the Opening Suite Pre-Release:

6. Click the ComsenseUpdates_####.zip file

The file will download into your Downloads folder.

Extracting the .Zip File

In your Downloads folder:

1. Right-click on the .Zip file

2. Click Extract All
   • The Extract Compressed (Zipped) Folders window will open
3. Click Extract

In the Password needed window:

4. Enter the password provided in your Pre-Release Invitation e-mail

5. Click OK

The file is now extracted and ready to use for the update.

Opening the Update Wizard

In Comsense Advantage:

1. Click Tools
2. Hover over System Administration
3. Click Program/Catalog Updates

In the Comsense Updates dialog box:

4. Click Continue

Applying the Opening Suite Pre-Release Update

In the Comsense Opening Suite Update Wizard: 

1. Click Next

2. Select Other Location
3. Click Browse

4. Select the Comsense Update folder from the Downloads folder

5. Click OK
6. Proceed through the wizard to complete the update