Applying an Opening Suite Pre-Release Update

How to: Apply an Opening Suite pre-release update.

Environment: Windows, Google Chrome, Comsense Advantage

In this article:

  1. Preparing to Apply the Opening Suite Pre-Release Update
  2. Downloading the Opening Suite Pre-Release Update
  3. Extracting the .Zip File
  4. Opening the Update Wizard
  5. Applying the Opening Suite Pre-Release Update

Preparing to Apply the Opening Suite Pre-Release Update

Before proceeding with this procedure, you must receive the Pre-Release Invitation email. The Pre-Release Invitation email provides a password you require to gain access to the .Zip file, which means without the email you cannot apply the updates. When you choose to apply the updates, all users must be offline. Comsense does not provide access to Program/Catalog Updates while users are online and opens the Program Updates Error dialog box.

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Program Updates dialog box; the message says users 'are logged into the Comsense Opening Suite Program. Everyone must be logged out of the system before you can do program updates.'

Downloading the Opening Suite Pre-Release Update

In your pre-release invitation, you will be provided with a link to download a zip file containing the update. Click this link and download the file. The file name will be formatted similar to ComsenseUpdates_####.zip

The file will download into your Downloads folder.

Extracting the .Zip File

In your Downloads folder:

  1. Right-click on the .Zip file
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File Explorer window; shows the Pre-Release update file's right-click menu and the location of Extract All...
  1. Click Extract All
    • The Extract Compressed (Zipped) Folders window will open
  2. Click Extract
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Extract Compressed (Zipped) Folders window; shows the location of the Extract button.

In the Password needed window:

  1. Enter the password provided in your Pre-Release Invitation e-mail
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Password Needed dialog box.
  1. Click OK

The file is now extracted and ready to use for the update.

Opening the Update Wizard

In Comsense Advantage:

  1. Click Tools
  2. Hover over System Administration
  3. Click Program/Catalog Updates
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Comsense Advantage; shows the pathway to Program/Catalog Updates.

In the Comsense Updates dialog box:

  1. Click Continue
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Comsense Suite Updater dialog box; shows the location of the Continue.

Applying the Opening Suite Pre-Release Update

In the Comsense Opening Suite Update Wizard: 

  1. Click Next
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Comsense Opening Suite Update Wizard, Introduct page; shows the location of the Next button.
  1. Select Other Location
  2. Click Browse
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Comsense Opening Suite Update Wizard, Choose Location page; shows 'Other Location' and the location of the Browse button.
  1. Select the Comsense Update folder from the Downloads folder
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Browse for Folder window; shows the Comsense Updates file selected.
  1. Click OK
  2. Proceed through the wizard to complete the update
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Comments

  • Avatar
    Lincoln Brill

    Great support document! Lincoln

  • Avatar
    Mark Kraus

    Thanks

    Edited by Mark Kraus
  • Avatar
    Tim Vara

    May need to run the Comsense.exe file as administrator for update to run completely.