How to: Use customer filters in Comsense.

Environment: Comsense Enterprise

In this article:

Understanding Custom Filters

Some Enterprise windows with the Filter feature include the option to create custom filters. The custom filter functions in the same way in each window. Custom filters include the options to:

• Filter based on all conditions or any
• Include multiple conditions

Filter Based on Field

All

Filter based on all is the default selection when creating a new filter. Filter based on all means every condition must apply to a line item for the line item to display on the filtered list.

Any

Filter based on any means one of the conditions must apply to a line item for the line item to display on the filter list.

Filter Condition(s)

A filter condition is made up of a parameter (e.g. < less than) and a value (e.g. exact date, number, status, etc.). The Parameter field is in the middle and the Value field is the right-hand side.

You can add as many conditions as you need by Clicking the Add button. 

Parameter Field

The condition parameter options include:

Value Field

The value field can only populate once you select the parameter. The value field populates a drop-down list to select the value. 

Creating a Custom Filter

In the filter field:

1. Click the Down Arrow

2. Click Custom

In the Customer Filter window:

3. Select the Filter based on

4. Select the parameter

5. Select the value

6. Add any other conditions using steps 3-4

7. Click OK

You now have a customer filter.