Issue: Receiving an error message when trying to save a receiving, work order, stock requisition, or invoice. Error says:

"Could Not Save ___________

Exception: System.Exception

-1 - You must assign an Account to the following Account Classes: ____________"

Environment: Comsense Enterprise

Explanation: The Account Class System Exception occurs for receivables, shipments, work orders, stock requisitions, and invoices that are missing an account assignment.  This means that an account class required for the transaction is not assigned to an account for the general ledger. The system requires account assignments to track and save the general ledger transactions.

Resolution: 

1. Confirming Security Rights
2. Determining the Account Class
3. Determining the General Ledger Source
   
   1. Rollup Group
   2. Parent Value
4. Accessing Account Assignment
5. Assigning the Account to the Account Class

Confirming Security Rights

To resolve the system exception, you require security rights to open and save account assignments. If you do not have the security rights, have an administrator complete this procedure.

Determining the Account Class

Review the exception and Note the account class.

Determining the General Ledger Source

Before assigning the account class to an account, you must determine the rollup group and the parent value within the rollup group.

Rollup Group

The rollup groups are the tabs at the top of the Account Assignment window. The rollup groups include:

• Company
• Product Category
• Cost Group
• Bank Account
• Tax
• Shop Department
• Customer Exceptions
• Supplier Exceptions
• Customer Payment Adjustments

Determine the rollup group by transaction type and account class from the error using Table 1.

Parent Value

The Parent Values are the label of the values within each rollup group e.g. Product category is ACAC

Determine the Parent Value by rollup group using Table 2. 

Accessing Account Assignment

Enterprise > System Options > Account Assignment

Assigning the Account to the Account Class

In the Account Assignment window:

1. Click the applicable rollup group tab

2. Filter the Parent value

In the Account column:

3. Assign the required account

If the other account classes do not have an account:

4. Assign the remaining accounts

5. Click Save