How to: Remove a miscellaneous cost from a shipment.
Environment: Comsense Enterprise (Version 184.108.40.2061 and later)
The recent pre-release removes the ability to delete a miscellaneous cost from the Shipment window. The procedure below details how to remove the miscellaneous cost from the shipment. When you remove a miscellaneous cost from a shipment it moves back into WIP. You can only remove a miscellaneous cost from a shipment with the following statuses:
You cannot update shipments with a Completed status or undo the shipment of a miscellaneous cost via customer return.
Tip: Create a special product for any miscellaneous costs that may require a return.
In the Shipment window:
- Click the Miscellaneous tab
- Update the Sell Price field to 0.00
- Uncheck the Print checkbox
- Complete the Shipment as usual
The miscellaneous cost is no longer the shipment and is back in WIP.