Environment: Comsense Enterprise version 188.8.131.521
Release Date: October 12th, 2021
Issue: You cannot save a shipment at the Shipped status. Enterprise prompts a message that says "There is not enough credit to set the shipment to Shipped." even if the customer provided a deposit.
This issue occurs
Counter sales orders
The customer has $0.00 available credit
Their available credit was a negative value at the time of creating the sales order
The customer provides a full deposit
Workaround: Skip the Shipped status. Update the shipment status from Created, Open, or Released directly to Completed. The Payment window will open for you to apply the deposit against the shipment.