How to: Update the Opening Suite client on a remote desktop.

Environment: Remote Desktop

In this article:

Preparing for the Update

Users

Before applying an Opening Suite update on a remote desktop you must:

• Ensure all users are logged out
• Log in to the remote desktop as a user with admin rights

Task Manager

In the remote desktop:

1. Right-click the taskbar
2. Click Task Manager

In the Task Manager window:

3. Click the Details tab

4. Find Comsense.exe and Enterprise.exe

On the Comsense.exe and Enterprise.exe line items:

5. Right-click
6. Click End Task

Applying the Client Update

To update the Opening Suite client, you must run the program as an administrator. 

In the remote desktop:

1. Right-click on the Comsense Opening Suite icon
2. Click Run as Administrator

3. Log in to Opening Suite
4. Apply the Updates to Opening Suite