Issue: I completed a check run and the remit to supplier is wrong. I voided the check and tried to update the Remit To field on the payable but the field is now read-only. How can I change the remit to on a void check?

Environment: Comsense Enterprise

Resolution: You cannot change the Remit To field on a payable with a voided check. Comsense does not currently allow users to update the Remit To field after a payable is released, regardless of the check status. You must create a new payable of negative value matching the original payable, process the original and new payable via check run, and recreate the payable with the appropriate remit to supplier.

In this article:

Determining your Next Steps

*Note: If you have not voided the incorrect check, void the check before proceeding.

The procedure you use to reissue the check to the correct supplier depends on the original payable type. Before proceeding, review the original payable and determine if the payable is a:

• Supplier deposit (prepaid payable)
• For a receiving

The difference between the supplier deposit and receiving payable is the distribution of the funds. It is important to complete the correct procedure to maintain an accurate general ledger. On a supplier deposit, the distribution is allocated to the prepaid payable. On a payable for a receiving, the original purchase order amount is allocated to the product in WIP or Stock and must be corrected using a non-control account.

Payable for a Supplier Deposit

Creating a Negative Value Payable for a Purchase Order

Create and release a payable for a purchase order using the:

• Supplier and Remit To supplier from the original payable
• Original payable amount as a negative value
  • E.g. the original payable was for $372.78 and the new payable is for -$372.78.

Completing a Check Run for $0.00

You must Complete a check run with the original payable and the new payable. Completing a check run for both payables offsets the incorrect payable resulting in a $0.00 check run.

Recreating the Payable for a Supplier Deposit

After you offset the incorrect payable, Recreate the payable for a supplier deposit (prepaid payable) using the correct remit to supplier and Complete the check run.

Payable for a Receiving

Creating a Negative Value Miscellaneous Payable

Create and release a miscellaneous payable using the:

• Supplier and Remit To supplier from the original payable
• Original payable amount as a negative value
  • E.g. the original payable amount is $102.54 and the new payable is for -$102.54
• CONTRA AP/AR processing account on the manual account distribution line item

Completing a Check Run for $0.00

You must Complete a check run with both the original payable and the new payable. Completing a check run for both payables offsets the incorrect payable resulting in a $0.00 check run.

Recreating the Payable for a Receiving

Because the receiving has already been processed with the original payable, you must create a miscellaneous payable using the:

• Correct supplier in the Remit To field
• Original payable amount as a positive value in the Invoice Amount field
  • I.e. Use the amount from the original payable
• CONTRA account used in Creating a Negative Value Miscellaneous Payable
  • E.g. if you used CONTRA AP/AR for the misc. payable for a negative value, use the same one for this transaction

After you save and release the payable, Complete the Check Run.